Universal brings a strong International transportation culture to every engagement.
We did not start as a sub-agent company to consolidators, but instead developed our own with world wide network of agents partnering with us. Our development heritage has given us an edge on delivering direct route, and complex Transshipments routes. Our consolidation service expertise is reflected in a strong methodology and the development and use of our proprietary tools.
Put e-Cockpit to work for your shipments:
We track the progress of shipments with e-Cockpit, our proprietary engagement management tool that is available to all of our clients. E-Cockpit provides a graphic representation of shipment-related status, such as cargo deposit in warehouse, stuffing into consolidation container, onboard status transshipment status, delivery status etc.It also looks at personal metrics such as targets and individual progress..
E-Cockpit benefits include:
Analysis: Conduct effective business analysis and decision making through targeted reports.
Standardization: Set uniform standards across an organization and build a repository of information for estimation of delivery and shipment monitoring.
Action: Understand shipment status and progress so you can easily make decisions and take action.
Continuous improvement: Identify strengths and potential areas of improvement.
Comparisons: Look at performance comparisons against set benchmarks to predict a future course of action.
Indicators: Set indicators to warn when metrics are non-conformant with established benchmarks.
Quality: Track shipment movements and trace deviations as well as to assess the delivery of the shipment.
