Another critical servicing trend is the movement toward self-service-oriented online services, which will allow our clients to achieve new business value by seamlessly and efficiently logging into our web enabled system. From Enquiry Handling till Booking and from Stuffing till delivery Universal uses unique Business process for documentation and Barcode technology, to track and manage shipments in real time as they move through the International transportation, is another groundbreaking technology, especially for multi-shipments customers. Universal is uniquely positioned to build the solutions that will deliver the maximum benefit.
What allows us to stay ahead of change? Universal Academy. Our in-house university offering educational programs in a broad range of disciplines, the Academy keeps our employees current in their areas of competency and maintains consistently high performance standards. This year, Universal Academy offered over 3 hours of courses both on-site and on-line.
